At Primezon.in, we strive to provide you with the best shopping experience. If you are not fully satisfied with your purchase, please review our Return and Refund Policy below.

1. Return Policy
You have 3 days from the date of delivery to initiate a return for items that are eligible for return. To be eligible for a return, items must:

Be in their original condition and packaging
Not be used or damaged
Include all tags and accessories (if applicable)
2. How to Initiate a Return
To initiate a return, please contact our customer service team at:

Mobile: +91 999 88 39 256
Please provide your order number and a brief explanation of the reason for the return. Once your return request is approved, you will receive instructions on how to return your item.

3. Return Shipping
Customers are responsible for the return shipping costs unless the item is defective or not as described. We recommend using a trackable shipping service or purchasing shipping insurance for items over a certain value.

4. Refund Policy
Once we receive your returned item and confirm that it meets our return conditions, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used at the time of purchase.

5. Exchanges
If you need to exchange an item for the same item or a different size/color, please initiate the return process as described above. Once we receive the returned item, you can place a new order for the desired item.

6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 3 days of delivery. We will arrange for a replacement or refund as appropriate.

7. Changes to This Policy
Primezon.in reserves the right to modify this Return and Refund Policy at any time. Changes will be effective immediately upon posting on our website.